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Frequently Asked Questions
Find quick answers to common questions about VyNext.
Tickets & Events
How do I purchase tickets for a school event?
Can I get a refund or exchange?
How do I access my digital tickets?
Do I need an account to buy tickets?
What is a season pass?
Payments & Fees
What payment methods are accepted?
Are there fees in addition to the ticket price?
How is my payment information handled?
Where can I find my receipt?
Account & Access
How do I create an account?
How do I get school staff access?
How do I reset my password?
How can I protect my account?
School Registration
How do I register my school on VyNext?
How long does school registration review take?
What does it cost to use VyNext?
Plans & Staff Users
How many staff users can our school have?
Does the Primary Administrator count toward the limit?
Can Core and Growth add staff?
What if we need more staff users?
What happens if we downgrade?
What about custom plans?
Store, Concessions & Inventory
What is the VyNext school store?
What are the concessions tools?
What can schools track in inventory?
